Shannon James Robson

Compassionate, understanding and very helpful.We couldn't be more grateful for Ashley's help navigating through this unfortunate process.

Following the passing of our father, Academy Funerals has exceeded expectations - we cant thank you enough Ashley for your care, kindness and support during the most difficult time. Our experience has been exceedingly positive. Thank you Ashley and team, you went over and above for us.

Ashley and the team at Academy Funerals were fantastic. Their patience and compassion for the passing of our mother was so greatly appreciated.Their care for our mum was evident.It didn’t matter what time of day it was Ashley was always willing to open the doors to let us have that one last moment with mum.The flower arrangement was beautiful and she look radiant and peaceful in her eternal resting bed.Thank you so much Ashley. We truly appreciate all that you have done for us.

My experience with Ashley was amazing, he was caring, friendly and helped me navigate a traumatic time in our families lives, he was constantly checking too see if I was ok. He answered every question I had and he was a shoulder to lean on. I cannot recommend Acedemy Funerals enough they will help you through one of the toughest moments in your life. Don't go to a big firm, I tried and was just a number too them.

Academy Funerals are amazing. I can't thank Ashley enough for everything he did for us through this hard time. Ashley made the whole process easy and comfortable. Academy Funerals are all about the family and the deceased and what they would like and not about the profit they could make which I really appreciated. Thank you again for making this difficult time more manageable.

I would like to acknowledge the professional service of Ashley, in the way he so kindly assisted our family in this time of sadness. Not only his professionalism but his empathy and compassionate understanding shown to our family. I highly recommend Academy Funerals.

Very considerate of what were going through, never hounded or continually called. After my mother Passed this company were very professional and helped me navigate through something I had no idea about. I had never had to deal with a funeral and Ashley was extremely helpful and informative.

I found Ashley and his team to be very helpful, respectful, compassionate and understanding of our needs and followed the legislation to the law. I would definitely recommend Ashley and his staff to anyone who is in need of his services. Continue doing your best work

Ashley, the funeral director, was extremely professional in every way possible. Ashley was also very compassionate, kind, Helpful, and very respectful in our time of grief.

The funeral director, named Ashley was so professional in every step of the way. Cannot recommend him enough. If I could give 10/10 stars I would.

I spoke to Ashley on behalf of my friend whose son died. I knew from the moment I spoke to Ashley that Academy Funerals would be perfect. Ashley is a patient and caring man who made such a difficult time so much easier. The funeral home is lovely and feels warm and homey. I highly recommend this family businessthat is not there just for the dollars but care about families who have lost their loved one. My friend and her family were so grateful and felt listened to. Keep up the good work.

Thank you so much to Ashley and the team at Academy Funerals for looking after dad when he passed away. I found the options of funeral homes daunting, but Ashley and Academy Funerals came highly recommended from family friends who actually work within the industry. Ashley was patient, warm and helpful at every step of the process and has a lovely sense of humour, and guided me to the simplest no fills approach we were looking for with dads cremation. Highly recommend.

I found Ashley to be wonderfully helpful and compassionate throughout an extremely emotional time in my life. Ashley answered all of my questions with kindness, and his packages are very reasonable. As an Australian owned company, I would highly recommend Academy Funerals.

Very easy and professional company to deal with in a difficult time

Thank you to Ashley who was like a friend though out the stages of preparing mum for her burial. To know that a family business was looking after mum gave me comfort, and everything went so well, and was much more personal than using a large overseas based company.

Ashley Bergh from Academy Funerals is a wonderful person to deal with. He is compassionate and understanding and makes himself avaialbe to talk to at any time, even on weekends! I have now used Academy Funerals twice and will certainly go back to them again. You can always rely on a family business to go the extra mile!

Academy Funerals was our choice for my mom's funeral.Ashley and the team where very professional,caring, very approachable, I would recommend them highly.

We can’t thank Ashley at Academy Funerals enough for the care taken after the devastating loss of our son. Ashley was kind and understanding and made sure everything done was exactly what we wanted.

Ashley and his team are so lovely! Ashley is very understanding and compassionate and we are forever grateful for his gentle care of our little loved one during a very sad time. Thank you for everything Ashley and team! ♥️

It took a phone call… I explained what I wanted to Ashley… it was a very different funeral to any he had previously organised… but nothing was too much trouble and his willingness and professionalism were outstanding… in giving my beloved partner what we wanted. Johns funeral was held at Lakeside International Raceway (they too were amazing) the service ending with a procession of Ferraris behind the hearses doing two laps then John was given the checkered flag one last time… a befitting tribute to my partner. Ashley was truly wonderful and nothing was too much effort his willingness to go outside the square was brilliant and his recommendation of Tasteful Transitions (live streaming/slides) was excellent. Academy funerals I can’t recommend you high enough! (My partner wasn’t Polynesian) but I needed someone who would work with me to give J the best send off ever! And that was done!

Ashley handled everything with care for my late father, took care of me every step of the way. The process was smooth and Ashley was compassionate and kind and assisted with absolutely everything I needed.Thank you from our family we really appreciated your kindness in a time of sadness and need ❤️

Australian owned was my first prerequisite for the funeral director I wanted to care for my husband. Australian owned, affordable and attention to detail is what Ashley from Academy Funerals gave us for my husband’s final journey. Ashley was extremely caring, no American style sales gimmick or pitch, just genuine kindness which is what I needed most at such an emotional time.When Ashley called me to tell me he had my husband with him I was at first taken aback and then I realised the tenderness of that statement.I cannot recommend Australian owned Academy Funerals and Ashley more highly. Easy 5 stars.

I am eternally grateful to Academy Funerals, specially Ashley who has been with me , assisting towards my wife's passing away, and helping with family and friends under very difficult situations.But such is Life, you'll never know what's around the corner.I was very fortunate, to have found Ashley among lots and lots of funeral services in Brisbane, specifically in the Morton Bay area,some might say, its God's Will.I highly recommend them as its my only way of helping them in this highly competitive business. Being an independent family owned and operated Australian business, against foreign counterparts , you can feel a very genuine care.From the very first phone call, and surely won't be the last, everlasting support is and will always be there!

I don’t understand any bad reviews. I used this company for my mother’s funeral and they were absolutely outstanding. Professional sympathetic understanding and great with their time be it the time they took to go through everything with me or all the subsequent calls I made asking questions. They were more than helpful getting me through a tough time and a tough period of time. Prices were outstanding as well. We went midrange cost but they cover cheap to all options someone might want. Magnificent and can’t speak more highly. Thank you Ashley and thank you to all your staff!! 🙏🙏🙏🙏

I'm happy to recommend Academy Funerals. Robin was professional with his dealings with me and my siblings. He gave good advice on the process of dealing with the deceased, and offered suggestions on the coffin, flowers and cards. He also tidied up images that we used for cards.

Very grateful and glad to have found Ashley and his team. Ashley was able to accommodate to our Buddhist needs (e.g., waiting 8-12 hours before sending his team to pick up the body). The ladies he collaborates with to pick up our loved one’s body also deserve high praise - very respectful and handled with care (after hours).Ashley was able to organise a cremation spot that perfectly suits our need for a simple and small service. Also impressed by how he made our deceased love one’s skin tone looked very natural (no over the top make up).The communication (email, SMS, & phone) and payment process were also easy - very reasonably priced. Academy Funeral is a small family-owned company that highly diverse the support from us locals. I highly recommend their service!

This is the third time that Ashley has provided his professional services to our family.A huge thank you for the exceptional level of care and support you showed.Your guidance ,empathy, compassion and professionalism during this difficult time made it easier to bear.We highly recommend Ashley and his family's services at Academy Funerals.

On the day my father passed suddenly, we were calling around funeral homes. Academy was by far the friendlies and warmest. Was exceptionally helpful every step of the way. Incredibly accommodating and understanding. The viewings before the funeral and the day itself, were exactly how he would have wanted it. Thanks to the people of Academy Funerals, I will always remember this unfortunate time in our lives. Fondly and without any regrets.

Out of the vast array of funeral director options, I chose Academy Funerals because they are truly family owned and independent, and I dealt directly with Ashley the owner. Ashley made the whole process of memorialising my mother pleasant and easy, at a time that I felt overwhelmed and stretched. I would highly recommend anyone seeking to arrange a memorial to speak with Academy Funerals.

Thank you Academy Funerals for the wonderful services you provided for my sister. From collecting her body, saying goodbye to her and arranging her cremation, your service was of the highest calibre. Thank you for your personalised service and sensitivity at this difficult time.You made the whole process so much easier for us. When my time comes, please do my cremation.I have no hesitation in recommending your services to any family requiring your attention.With sincere thanks, Suzanne Barnett.My beautiful sister and myself.

As is always the case with funerals, this was truly our hour of need and with not much experience we really needed guidance. We were so fortunate to have been referred to Robin Drury at Academy Funerals and from the word go, his experience and compassion really got us through. Nothing was too much trouble and Robin helped us so much with his words of wisdom and step by step approach. I can't speak highly enough of Academy funerals and will recommend them every time I'm asked. Thankyou Robin for everything you did for our family.

We couldn't be more pleased with the assistance we received from Robin and Acadamy Funerals during what is naturally a very difficult time. Robin was very caring in the way he dealt with our late father, and made the whole process very easy for us, seamlessly taking care of all the details and administrative requirements. Nothing was too hard for Robin, and he even went above and beyond to collect the royal naval uniform that dad was to wear from my house.I have zero hesitation in recommending Acadamy Funerals to assist you when you have lost a loved one.

I am incredibly grateful for the exceptional service provided by Ashley Bergh, the managing director of Academy Funerals. From our very first consultation two years ago, Ashley demonstrated a level of compassion and endearment that truly set him apart. He took the time to thoroughly explain the process, listened attentively to our requests, and offered thoughtful suggestions, allowing us to make informed decisions with confidence.When I recently reached out to Ashley with the news of my father's passing, his empathy and compassionate guidance were a source of great comfort. He promptly arranged for my father to be collected from the nursing home and assisted with all aspects of organising the funeral.Ashley demonstrated exceptional support regarding our cultural and specific funeral requests, attentively ensuring everything was managed with the highest respect and care. On the day of the service, Ashley and his assistant, Robin were both welcoming and supportive. The music was played exactly as we had requested, contributing to a service that was smooth, peaceful, and comforting.Academy Funerals is a local business that offers excellent communication and correspondence without being overpriced. I am grateful for their support during such a difficult time and highly recommend their services to anyone in need of compassionate and professional funeral services.

Thank you Academy Funerals for the help with the cremation of our dear family member on 19/2/2025.We received a completely stress free,100% service from you at a very reasonable price.Peter Dunne.

Academy Funerals gave me and my family the most thoughtful, gentle & thorough walk through the challenging process of putting my Dad to rest. The care that went into making sure everything was perfect was outstanding. Robin checked in with us nearly every day, not just on a business level but on an emotional level as well. I can’t rate this business high enough, thankyou guys for making my Dad’s funeral the best send off I could’ve asked for.

During such a surreal and difficult time of our Dads sudden passing. We reached out to a few funeral companies. We went with Academy Funerals, they were compassionate, understanding. A family business that took the time to listen and guide us every step of the way. Suggested venues & arranged a viewing at a venue. They were efficient to collect Dad, updating us every step of the process. Took beautiful care of him, for us. Robin went above and beyond with assisting us. We are incredibly grateful for your care, patience, guidance and making such a difficult day such a wonderful celebration that showcased our Father so beautifully. We had friends and family at the wake commenting on how fabulous it was and a few saying how they would like their funeral like that. So personable. Thank you so much Academy Funerals!

Great experience. I was able to arrange everything over the phone & Ashley walked me through the process & arranged everything. Everything was done as promised with minimal fuss & stress.

Amazing and caring service! I have engaged Academy Funerals to assist with the funerals of both my Parents and each time they have provided a steady hand to guide me through the process, most recently I had to contact them on a public holiday in the evening and they were available and able to provide advice and wonderful customer service, cannot recommend their service more highly.

Academy Funerals are truly amazing, and I’m so grateful I found them! I was completely lost when planning my grandfather’s funeral, but Ashley was there to guide me every step of the way. He ensured my grandfather received the utmost care and handled everything with such kindness and compassion. Ashley is such a gentle soul, and I highly recommend their services. If I could give more than 5 stars I would in a heartbeat!

Totally dedicated to what they do, respecting the deceased and caring for us left behind. I trusted them to care for my daughter who passed and I would do it again in a heart beat.

On behalf of my family and I, we would like to thank Ashley and all of the Academy Funeral staff for their kindness and compassion with recently organising my father's funeral arrangements until his final day. Everything in preparation was perfectly planned and we cannot thank you all enough. I would definitely highly recommend Academy Funerals.

Academy Funerals - Ashley Bergh provided special and warm attention to our family at a most difficult time. From the moment we made contact which was a Sunday and through a seamless process with great support and customer care to every detail. Our beloved sister was handled with dignity and kindness and after her cremation was completed and she was collected for her journey to New Zealand Ashley provided relevant information to support us. We sincerely appreciate and thank you for being part of our family in our moment of need. Your kindness and service is truly appreciated and we highly recommend Academy/Polynesian Funerals.

Academy Funerals went above & beyond in assisting me compassionately & professionally at a personally emotional & challenging time in facing the loss & cremation of a close family member. I would highly recommend Ashley Berg & his personable small team of very experienced & knowledgeable professionals in assisting anyone from all walks of life needing to fulfil end of life arrangements & procedures. A big sincere & heartfelt thank you to Ashley & The Academy Funerals Team for their assistance & support 💗

During one of the most difficult times in our lives, Academy Funerals provided exceptional care and support. From the moment we contacted them, they were kind, understanding, and genuinely compassionate. They took the time to listen to our needs and wishes, guiding us through every step with patience and professionalism.They were incredibly attentive, ensuring that all of our requests were honored, and they went above and beyond to make sure that every detail was perfect. Their personal touch and sincere empathy made a challenging time a little easier for us to bear.We are deeply grateful to Ashley and Robin for their outstanding service and would highly recommend them to anyone in need of a funeral home that truly cares about the families they serve.Thank you for being there for us when we needed it most.

I used Academy funerals when my father passed in 2022. Based on this experience I again used Academy funerals for the viewing and service for my brother. Ashley was very efficient, professional and compassionate. The viewing and intimate service was serene and personal, allowing our family and friends to come together to remember my brother. I highly recommend Academy funerals.

I highly recommend Academy Funerals. I could not have received a better service or support from Ashleigh and Robin. As a small family business they retain the utmost care and compassion. Nothing was too much trouble as I tried to plan a fitting end of life celebration for my mum recently. They were so accomodating and willing to personalise to my wishes, never once tried to oversell and were always available. The celebrant Robyn not only went above and beyond and the time he gave and the conversations we had truly assisted me in my grief in a way I cannot put into words. Thank you.

Thank you to Ashley, Robin and your team for your handling of my wife's funeral recently.From the moment we first met you and your advice before we even engaged your services was most welcome. We all knew we made the right choice upon that first meeting with you as there was no pressure put upon us compared to a couple of other funeral directors we had seen that same day. When we came to see you again the following day, you talked us through the whole process step by step, giving us more much needed advice and making everything that much easier for us. The care and compassion you showed for our loved one throughout was very much appreciated.Thank you for taking care of my wife whilst she was in your care and for arranging a viewing just a day before the funeral. I am glad we got to see her that final time so I could write her a personal note and to leave her some photographs of the family.I have no hesitation in recommending the services of your family owned company, Academy funerals.